Q1. When should a shipper or freight forwarder submit the advance cargo information via the Trade Single Window?
Shipper or freight forwarder can submit the cargo information any time between 30 minutes and 14 days before the cargo consignment enters or exits Hong Kong by truck.
Q2. Can I amend the submitted road cargo data in the Trade Single Window (TSW)?
Yes, you can amend the submitted road cargo data in the TSW before the truck driver bundles the consignment. If you need to modify the road cargo information that has been bundled, you should notify the driver to unbundle the cargo. After that, you can modify the relevant road cargo information and notify the driver to bundle the goods again.
Q3. I am a shipper / freight forwarder, can I ask the transportation company or logistics company to submit the road cargo information on my behalf?
Yes, as long as the transportation company or logistics company has registered as an agent in Trade Single Window, he can submit the cargo information on your behalf.
Q4. What is the main difference between using single submissions and batch upload? What are the advantages of each?
The single submissions are designed for the companies which handle only a small number of consignments at a time. Each single submission contains only the cargo data of one consignment. The submission can be saved as template for future submission. Only the message signatory who saved the template can have access right to the template.
The consignment batch upload template allows the companies to upload multiple consignments in one-go. Amendments to the template are no different from that to an excel file. Thus, shippers may fill in all the cargo information in the batch upload template and pass it to the forwarding agent, who is a registered Trade Single Window user, for the latter’s submission to C&ED.